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All orders are shipped via UPS or FedEx, within 2 work days of the receiving the payment.
The delivery time should not exceed 2 work days in Poland, and 7 work days within the EU.

The website supports EUR in the English version and PLN in the Polish version.
You can change the currency by changing the language version of the website.
If you would like to switch the the Polish version to finalize the order
click here.

The website runs through a secure SSL connection. All credit card payments are handled by PayPal
and we have no access to your credit card data.

Payment methods
All international sales are handled via PayPal, an easy to use, secure payment gateway.

We accept returns within 14 days of the order delivery. Please see the
Terms and Conditions for detials.

Our letter doesn’t constitute a diagnosis. ESA letter would be the letter from the accredited wellness expert that has been in control of your emotional or mental disorder therapy. An ESA letter for housing does not need to be within a particular timeframe.

Letter is going to be emailed in a PDF file with regular processing. Your ESA letter is going to be respected by airlines, landlords, and so on, but only as long as it’s supported through an actual, state-licensed doctor. There are 3 different kinds of letters for ESA dogs that are all for different purposes and each of them must be issued by a mental health professional.